Last Updated: 14-May-2026

Welcome to Metal Plus. These Terms and Conditions govern your use of our website, services, and dealings with Metal Plus in relation to scrap metal collection, buying, and recycling services.

By contacting us, requesting a quote, arranging a collection, selling scrap metal to us, or using our website at https://metalplus.net.au/, you agree to these Terms and Conditions.

1. About Metal Plus

Metal Plus provides scrap metal collection, buying, and recycling services in Melbourne, Victoria. Our services may include the collection, purchase, handling, and recycling of materials such as:

  • Aluminium scrap
  • Steel scrap
  • Copper scrap
  • E-waste
  • General scrap metal
  • Commercial and residential recycling solutions

Our business address is:

Metal Plus
159 Ashley St, Braybrook VIC
Phone: 0455 300 900
Email: admin@meltmetals.com.au

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not use this website to:

  • Submit false, misleading, or fraudulent information
  • Interfere with the website’s security or functionality
  • Attempt to gain unauthorised access to any part of the website
  • Upload harmful files, malware, or spam
  • Use our content without permission

We may update, suspend, or remove any part of the website at any time without notice.

3. Service Enquiries and Bookings

Customers may contact Metal Plus by phone, email, or through the website contact form to request information, quotes, or collection services.

When submitting an enquiry, you agree to provide accurate information, including:

  • Your name or business name
  • Contact details
  • Collection address
  • Type of metal or material
  • Approximate quantity or weight
  • Site access details
  • Any relevant safety or handling information

Providing an enquiry does not guarantee that Metal Plus will accept the job, purchase the material, or provide a fixed price.

4. Quotes and Pricing

Any quote, estimate, or price indication provided by Metal Plus is based on the information available at the time.

Scrap metal pricing may vary depending on:

  • Metal type
  • Weight
  • Grade and quality
  • Contamination level
  • Market rates
  • Collection location
  • Labour and transport requirements
  • Sorting or processing requirements

Unless confirmed in writing, any quote is an estimate only and may be adjusted after inspection, weighing, grading, or testing of the material.

Metal Plus reserves the right to refuse, revise, or withdraw a quote if the material differs from the description provided by the customer.

5. Material Inspection and Acceptance

All scrap metal and recyclable material is subject to inspection before purchase or collection.

Metal Plus may refuse to accept material that is:

  • Unsafe to collect or handle
  • Contaminated
  • Mixed with non-recyclable waste
  • Hazardous or suspected to be hazardous
  • Incorrectly described
  • Not legally owned by the customer
  • Not suitable for our recycling process
  • Prohibited or restricted under applicable laws

If additional labour, equipment, sorting, or handling is required due to inaccurate information provided by the customer, additional charges may apply.

6. Customer Ownership and Authority

By selling, supplying, or arranging collection of scrap metal or recyclable materials, you confirm that:

  • You are the lawful owner of the material, or
  • You have full legal authority from the owner to sell or dispose of the material

You must not sell, supply, or arrange collection of stolen, illegally obtained, restricted, or unauthorised material.

Metal Plus may request proof of ownership, identification, business details, or other supporting information before accepting material.

7. Identification and Compliance Requirements

Metal Plus may request personal identification, business details, transaction records, or other information required under applicable Victorian and Australian laws.

You agree to provide accurate identification and transaction information when required.

Metal Plus reserves the right to refuse any transaction if identification, ownership, or compliance requirements are not satisfied.

8. Payment Terms

Payment is made by online transfer after Metal Plus has inspected, accepted, weighed, graded, and purchased the material.

Metal Plus does not guarantee payment before inspection or acceptance of the scrap metal.

Payment amounts may depend on:

  • Final confirmed weight
  • Metal type and grade
  • Current scrap metal market value
  • Any deductions for contamination, non-metal material, or processing requirements
  • Collection or handling costs, where applicable

Customers are responsible for ensuring that bank account details provided to Metal Plus are accurate. Metal Plus is not responsible for payment delays or incorrect transfers caused by inaccurate information provided by the customer.

9. No Cash Payment Policy

Metal Plus makes payments by online transfer only.

We do not offer cash payments for scrap metal transactions.

10. Collection Services

Where Metal Plus agrees to collect scrap metal from a customer’s location, the customer must ensure:

  • Safe and clear access to the collection area
  • The material is available at the agreed location
  • The material is ready for collection
  • Any pets, vehicles, obstacles, or hazards are removed from the work area
  • Metal Plus staff or contractors can safely enter and exit the site

If the site is unsafe, inaccessible, or materially different from what was described, Metal Plus may cancel, reschedule, or revise the service.

Additional charges may apply for wasted travel, waiting time, difficult access, extra labour, or additional equipment requirements.

11. Cancellations and Rescheduling

Customers should notify Metal Plus as soon as possible if they need to cancel or reschedule a collection.

Metal Plus may cancel or reschedule a service due to:

  • Unsafe site conditions
  • Inaccurate customer information
  • Weather conditions
  • Vehicle or equipment issues
  • Legal or compliance concerns
  • Material not being ready for collection
  • Operational limitations

Metal Plus is not liable for loss, inconvenience, or delay caused by cancellation or rescheduling.

12. E-Waste and Data Responsibility

Metal Plus may collect or recycle certain types of e-waste.

Customers are responsible for removing, backing up, or securely deleting any personal, business, confidential, or sensitive data from electronic devices before collection.

Metal Plus is not responsible for data loss, data recovery, privacy breaches, or confidential information left on any device or electronic item supplied for recycling.

13. Hazardous and Restricted Materials

Customers must disclose any hazardous, dangerous, restricted, or contaminated material before collection or delivery.

Metal Plus may refuse material that includes or is contaminated by:

  • Chemicals
  • Oil or fuel
  • Gas bottles
  • Asbestos
  • Batteries requiring special handling
  • Medical waste
  • Radioactive material
  • Pressurised containers
  • Any material requiring specialist disposal

The customer may be responsible for any costs, damage, fines, or losses caused by failure to disclose hazardous or restricted material.

14. Customer Responsibilities

Customers agree to:

  • Provide accurate information
  • Confirm lawful ownership or authority to sell material
  • Provide identification where required
  • Ensure safe access for collection
  • Remove personal data from e-waste
  • Disclose hazardous or contaminated material
  • Comply with applicable laws
  • Provide correct payment details
  • Treat Metal Plus staff and contractors respectfully

Metal Plus may refuse service to customers who provide false information, act unlawfully, behave aggressively, or fail to comply with these Terms and Conditions.

15. Australian Consumer Law

Nothing in these Terms and Conditions excludes, restricts, or modifies any rights you may have under the Australian Consumer Law or any other applicable law.

Where required by law, our services will be provided with due care and skill, fit for the agreed purpose where that purpose has been made known, and within a reasonable time where no specific timeframe has been agreed.

16. Limitation of Liability

To the maximum extent permitted by law, Metal Plus is not liable for:

  • Indirect, incidental, or consequential loss
  • Loss of profit, income, business, or opportunity
  • Delays caused by events outside our reasonable control
  • Loss caused by inaccurate information provided by the customer
  • Unsafe or unsuitable site conditions
  • Data left on e-waste or electronic devices
  • Market price changes affecting scrap metal value
  • Refusal to accept material for legal, safety, or operational reasons

Where liability cannot be excluded by law, our liability is limited to the maximum extent permitted under applicable law.

17. Indemnity

You agree to indemnify Metal Plus against any claims, losses, damages, costs, penalties, or expenses arising from:

  • Your breach of these Terms and Conditions
  • False or misleading information provided by you
  • Supplying stolen, unauthorised, hazardous, or restricted material
  • Failure to disclose site hazards or material contamination
  • Incorrect ownership claims
  • Breach of applicable laws

18. Website Content

The content on this website is provided for general information only. While we aim to keep information accurate and up to date, we do not guarantee that all website content is complete, current, or error-free.

Metal prices, service availability, and collection areas may change without notice.

19. Intellectual Property

All website content, including text, images, graphics, logos, layout, and branding, belongs to Metal Plus or is used with permission.

You must not copy, reproduce, modify, distribute, or use any website content for commercial purposes without our written consent.

20. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

Metal Plus does not control and is not responsible for the content, policies, security, or practices of any third-party website.

21. Privacy

Any personal information collected by Metal Plus will be handled in accordance with applicable privacy laws and our Privacy Policy, where available.

We may collect information for purposes including:

  • Responding to enquiries
  • Providing quotes
  • Arranging collections
  • Processing payments
  • Meeting legal and compliance obligations
  • Maintaining transaction records

22. Changes to These Terms

Metal Plus may update these Terms and Conditions at any time.

Updated terms will be posted on this website with a revised “Last Updated” date. Continued use of our website or services after changes are published means you accept the updated terms.

23. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia.

Any disputes relating to these Terms and Conditions, our website, or our services will be subject to the jurisdiction of the courts of Victoria, Australia.

24. Contact Us

For questions about these Terms and Conditions, please contact:

Metal Plus
159 Ashley St, Braybrook VIC
Phone: 0455 300 900
Email: admin@meltmetals.com.au
Website: https://metalplus.net.au/